When your business processes align with your business model, every activity has value and supports performance. IPM can help you optimize your processes and get the most from the technology investments meant to support them. Our process-first approach enhances efficiency and consistency, which leads to better metrics and decision making.
Effective business processes aligned with the company business model drive efficiency and quality. Consistent and predictable, they also enable better decision making. Inefficient or redundant business processes can affect quality and waste time and money. Looking for a solution, organizations often just replace or upgrade business technology. However, when you adopt a new system without fully considering key processes, the “solution” fails to deliver.
IPM helps optimize both your business processes and technology to maximize the impact of your investments, improve quality, and strengthen the bottom line.
Whether you need to document or streamline complex workflows, untangle multiple software systems, or evaluate and roll out new technology, IPM takes a process-first approach. We assess your current tools, methods, and outputs, then build a plan and work side by side with you to execute it. Our expert consultants will help you to:
Through experience, we know implementing any procedural change or new system is often the most challenging phase. Success relies on blending processes with work habits and customs. So we apply change management practices to ensure adoption and long-term value.
There is no “right” business process. The “best” enterprise resource planning (ERP), customer relationship management (CRM), laboratory information management (LMS), or other system for another company may not be the best one for you. We know all the major system providers’ workflows, strengths, and levels of adaptability. Our only goal is to understand your needs and provide the best solution for your business.
Andrew Hazlett
Sr. Director Business Process & Technology Optimization Services
Darren Moe
Director
Marcell Reid
Director
Sam Avichai
Principal Consultant
Veronica Lindop
Principal Consultant
Ethel Gonzalez
Business Intelligence Analyst
Emily Chen
Senior Consultant
Gordon Forrest
Senior Consultant
Kevin Henderson
Senior Consultant
Isaac Prasad
Senior Consultant
Nicole Sanchez
Senior Consultant
Rachel Trumpy
Senior Consultant
Gwen Nichols-White
Senior Consultant
Tyler Winston
Senior Consultant
Megan Linson
Consultant