Integrated Project Management Company, Inc. (IPM) has been recognized as one of the top performing professional services organizations in a benchmark survey conducted by independent research firm Service Performance Insight (SPI Research).
The 2016 Best-of-the-Best list highlights organizations that excel across five critical service performance dimensions: leadership, client relationships, human capital alignment, service execution, and finance and operations. Selected from more than 500 organizations, the top 20 firms outperform their peers and the benchmark average with significantly higher profit, larger projects, and more satisfied clients.
The 20 Best-of-the-Best grew services revenues 20 percent for the year compared to revenue growth of 9.8 percent for average consulting organizations. They also augmented their consulting workforces by 17.2 percent compared to 7.4 percent headcount growth for average firms.
SPI Research has conducted the in-depth analyses of the top 5 percent of Professional Services Maturity™ benchmark participants for the past seven years. Developed in 2007 as a strategic planning and management framework, the PS Maturity Model™ is now the industry-leading performance improvement tool used by over 10,000 service and project-oriented organizations to chart their course to service excellence.
March 1, 2016
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